You can learn more from our Frequently Asked Questions
Here we provide answers to common questions that children, parents, and caregivers may have about staying safe on the internet. This section aims to address concerns, dispel myths, and provide practical advice to ensure that children can navigate the online world in a safe and responsible way.
A cyber incident is an event that compromises the confidentiality, integrity, or availability of information and communication technology (ICT) infrastructure, systems, or networks.
You can report a cyber incident in Sri Lanka to the Sri Lanka Computer Emergency Readiness Team Coordination Centre (SLCERT CC), which is the national focal point for cyber security incidents in Sri Lanka.
When reporting a cyber incident in Sri Lanka, you should provide as much information as possible about the incident, including the date and time it occurred, the type of incident, the systems or networks affected, and any evidence you have collected. You should also include your contact information so that SLCERT CC can follow up with you. Any information you provide will be kept confidential and will only be used for the purpose of investigating and responding to the incident.
It is recommended that you report a cyber incident in Sri Lanka as soon as possible after it occurs. This will help minimize the impact of the incident and allow SLCERT CC to investigate and respond to it more quickly.
Yes, the National Child Protection Authority (NCPA) in Sri Lanka provides resources and guidance for parents on child online safety. They also offer workshops and training sessions on this topic.
Yes, you may also report any incident via the “Online Complaints” (https://www.police.lk/?page_id=7812) service of the Sri Lanka Police website (https://www.police.lk/).
Any person or entity that experiences a cyber incident in Sri Lanka can report it.
You can contact SLCERT CC by phone at +94 11 269 1692, by email at cert@cert.gov.lk, or by filling out a report form (https://www.cert.gov.lk/5?lang=en&id=2) on their website at https://www.cert.gov.lk/.
No, it is not mandatory to report a cyber incident in Sri Lanka. However, it is recommended that you do so, as reporting incidents can help prevent future incidents and protect others from similar attacks.
No, there is no cost associated with reporting a cyber incident in Sri Lanka. Reporting incidents to SLCERT CC is a free service provided by the Sri Lankan government.
If you suspect a child is being targeted by an online predator in Sri Lanka, you should immediately report it to the authorities. You can contact the NCPA or the Sri Lanka Computer Emergency Readiness Team Coordination Centre (SLCERT CC) for assistance.